Returns & Exchanges
At Nookie, we want you to feel confident and glamorous in your purchase, which is why we offer a 21-day return window for all full-priced items. Please ensure all garments are unworn, unwashed, and still have their original security tags attached to be eligible for a refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring the Nookie garment bag and all designer tags are included to prevent damage during transit.
- 3.Affix the Shipping Label
Download and print your pre-paid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
